Contact information

Contact Information

Last updated: October 27, 2026

If you have questions about PRYDEN, your order, digital products, payments, refunds, access issues, or our website, you can contact PRYDEN LLC using the information below.

Customer Support

For enquiries regarding:

Orders
Digital-product access
Download issues
Payment questions
Refund requests
Technical problems
Product information
General customer support

please contact:

contact@pryyden.com

Response Time

We aim to respond to customer enquiries within a maximum of 2 business days, Monday through Friday, excluding public holidays.

Messages received during weekends or public holidays will begin to be processed on the next business day.

Information to Include

To help us assist you efficiently, please include, where applicable:

Your full name
Email address used during checkout
Order number
Product purchased
Brief description of your question or problem

Screenshots or other relevant information may also help us investigate technical issues.

PRYDEN Products

PRYDEN creates and sells digital educational resources relating to:

Dietary fats
Carbohydrates
Protein
Balanced meals
Food labels
Food variety
Everyday nutrition
Meal planning
Digital PDF guides

Unless expressly stated otherwise, these products are digital.

No Physical Products

PRYDEN digital products do not include:

Printed books
Food
Supplements
Meal-delivery products
Grocery products
Kitchen equipment
Nutrition consultations
Coaching services

Any food or book imagery shown on our website is used to represent digital educational content unless expressly stated otherwise.

Nutrition Questions

PRYDEN guides provide general educational information about food and nutrition.

They may help customers better understand:

Dietary fats
Carbohydrates
Protein
Food groups
Food labels
Meal variety
Everyday meal planning

General Information Only

PRYDEN customer support does not provide individualized:

Medical advice
Clinical nutrition advice
Diagnosis
Treatment
Medical nutrition therapy
Dietetic assessment
Personalized diet plans

Individual Nutritional Needs

Individual needs can vary according to factors including:

Age
Activity level
Pregnancy
Medical conditions
Allergies
Medications
Personal dietary requirements

Customers who require individualized guidance should consult an appropriately qualified professional.

Weight-Loss and Body-Composition Questions

PRYDEN does not guarantee:

Weight loss
Fat loss
Muscle gain
Weight gain
A particular body shape
Results within a particular period

Our products focus on education about food rather than guaranteed body-change outcomes.

Food Labels

Where customers have questions about a specific packaged food, the current product label and manufacturer information should be treated as the primary source for:

Ingredients
Nutrition information
Allergen declarations
Storage instructions
Serving information

Allergies and Intolerances

PRYDEN customer support cannot determine whether a specific third-party food is safe for an individual allergy or intolerance.

Customers should review current product labels and seek appropriate professional advice where necessary.

Medical Conditions

Questions concerning dietary management of:

Diabetes
Kidney disease
Cardiovascular disease
Food allergies
Gastrointestinal conditions
Other medical conditions

should be directed to an appropriately qualified healthcare professional.

Customer Photographs

You are not required to submit photographs of food, labels, meals, or receipts to receive general customer support.

If you voluntarily send images, please avoid including unnecessary:

Payment information
Home addresses
Loyalty-account details
Personal documents
Other sensitive personal information

Personal information submitted to us will be handled in accordance with our Privacy Policy.

Customer-Created Content

Customers retain ownership of their own original:

Meal notes
Food photographs
Shopping lists
Meal-planning records
Personal worksheets

Any separate promotional use would require appropriate authorization.

Intellectual Property Questions

For questions concerning:

Digital-product usage
Reproduction
Redistribution
Commercial use
Licensing
Copyright

please contact:

contact@pryyden.com

Unless expressly stated otherwise, PRYDEN digital products are supplied for personal educational use.

Business and Legal Enquiries

For business enquiries, legal correspondence, or other formal communications:

PRYDEN LLC
8206 Louisiana Blvd NE Ste A 9305
Albuquerque, NM 87113
United States

Email: contact@pryyden.com
Phone: +1 (505) 646-9979

Privacy

Any personal information submitted when contacting us will be handled in accordance with our Privacy Policy.